1. Acceptance of Terms

By creating an account or using FormFit AI (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all users, including personal trainers and fitness professionals who use the Service to create programs for their clients.

2. Use of the Service

FormFit AI is a software tool designed to assist qualified fitness professionals in creating workout programs. You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Ensuring that your use of the Service complies with applicable laws and professional standards
• The accuracy and appropriateness of any programs you create and deliver to your clients

You may not share your account with others, reverse-engineer the Service, or use it to build a competing product.

3. Subscription and Billing

FormFit AI offers one free program with no card required and a paid Pro subscription at $25 per month. By subscribing to Pro:

• You authorise us to charge your payment method on a recurring monthly basis
• Subscriptions renew automatically unless cancelled before the renewal date
• All charges are in US dollars
• New subscribers can request a full refund of their first payment by emailing info@formfitai.com within 30 days of that payment
• Later monthly payments are non-refundable except as required by law
• We reserve the right to change pricing with 30 days' notice to existing subscribers

Billing is handled securely through Stripe. FormFit AI does not store your payment card details.

Nothing in these Terms limits any refund rights you have under applicable law.

4. No Medical Advice

FormFit AI is not a medical service and does not provide medical advice. The programs generated by this Service are intended for use by qualified fitness professionals only. They do not constitute medical advice, diagnosis, or treatment.

You must not rely on the Service as a substitute for professional medical advice. Programs involving clients with medical conditions — including but not limited to menopause, metabolic conditions, musculoskeletal injuries, or cardiovascular conditions — must be reviewed by an appropriately qualified professional before use.

By using this Service, you acknowledge that you hold any necessary professional qualifications and carry appropriate professional indemnity insurance.

5. Cancellation Policy

Subscriptions renew monthly. You may cancel at any time using the Manage plan (manage subscription) button in your account, which opens the Stripe billing portal. Paid Pro access continues until Stripe records your subscription as ended. If cancellation is scheduled for the end of your paid billing period, access continues until that period ends. If cancellation takes effect immediately, paid Pro access ends at that time. The effective cancellation date is shown in the billing portal.

6. Limitation of Liability

To the fullest extent permitted by law, FormFit AI and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of — or inability to use — the Service. This includes, without limitation, any harm resulting from programs generated by the Service being applied to end clients.

The Service is provided "as is" without warranty of any kind. We do not guarantee that generated programs will be suitable for any particular individual or purpose.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

7. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by email or by displaying a notice in the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

8. Contact

Questions about these Terms? Contact us at info@formfitai.com.

1. Introduction

FormFit AI ("we", "us", or "our") is committed to protecting your privacy. This Policy explains what personal data we collect, how we use it, and your rights in relation to it. By using the Service you agree to the collection and use of information as described here.

2. Information We Collect

We collect the following categories of data when you use FormFit AI:

• Account data: Your name and email address, collected when you create an account.
• Beta applications: If you apply for beta access, we store your name, email address, client-base description, and submission date to review your application and contact you about beta access. These three submitted fields are emailed privately to the founder through Resend. If approved, your account also has a beta-access expiry date. We do not store IP addresses or other request metadata with your application. Do not include identifiable client details or sensitive client health information in your application.
• Client data: Information you enter about your clients — including their name, training goals, experience level, health considerations (such as menopause stage or GLP-1 medication use), injuries, and notes. This data is entered by you and stored on our servers to enable the Service.
• Generated programs: The workout programs created through the Service are stored against your account so you can access them later.
• Billing data: If you subscribe to Pro, your payment is processed by Stripe. We receive a Stripe customer ID and subscription ID, but never store your full card details.
• Usage data: Basic technical information such as the number of programs generated, used to manage your account and enforce plan limits.

3. How We Use Your Information

We use the data we collect to:

• Provide, operate, and improve the Service
• Generate AI-powered workout programs based on the client data you provide
• Manage your account, subscription, and billing
• Send transactional emails (e.g. account confirmations, billing receipts)
• Comply with legal obligations

We do not use your data or your clients' data to train AI models.

4. Data Sharing

We do not sell your personal data or your clients' data to third parties.

We share data only with the following service providers, strictly to operate the Service:

• Anthropic: Client data entered into the program generator is sent to Anthropic's API to produce workout programs. Anthropic's data use policy applies to this data in transit.
• Stripe: Billing information is processed by Stripe for subscription management.

We may disclose data if required by law or to protect the rights, property, or safety of our users or the public.

5. Data Security

We take reasonable measures to protect your data, including encrypted data transmission (HTTPS) and secure credential storage (passwords are hashed and never stored in plain text). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain your account data and client/program data for as long as your account is active. If you delete a client or program within the app, that data is removed from our systems.

To request deletion of your entire account and all associated data, email us at info@formfitai.com with the subject line "Account deletion request". We will process your request within 14 days.

7. Your Rights

Depending on your location, you may have rights under applicable data protection law, including the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at info@formfitai.com.

8. Contact

Questions about this Privacy Policy? Contact us at info@formfitai.com.